We understand the importance of your privacy and are fully committed to safeguarding the confidentiality and privacy of all personal and sensitive information that you entrust us with.
Definitions and Interpretations
(a) “Data” means collectively all information that you submit to us via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
(b) “Personal Data” means any information relating to an identified or identifiable natural person.
(c) “User” means any third party that accesses the Website and is not either (i) employed by Quill Ink and acting in the course of their employment, or (ii) engaged as a consultant or otherwise providing services to Quill Ink and accessing the Website in connection with the provision of such services;
(a) Words importing the singular include the plural and vice versa;
(b) Words denoting any gender shall be deemed to include all other genders;
(c) A reference to a person includes firms, companies, government entities, trust and partnerships;
(d) “Including” is understood to mean “including without limitation”;
(e) Reference to any statutory provision includes any modification or amendment of it;
(f) All headings and sub-headings of Sections and Schedules, and use of bold typeface are for convenience only and shall not affect the construction or interpretation of any provision of this Agreement;
4. For the purposes of the applicable Data Protection Laws, Quill Ink is the “data controller”. This means that Quill Ink determines the purposes for which and the manner in which your Data is processed.
(a) when you request information from us or provide information to us; or
(b) when you engage our services; or
(c) when you visit our Website and online services; or
(d) when you are entered onto our mailing lists.
6. You can provide your personal data if you wish. We only collect the personal data that you want to provide to us or that is required in order to provide and improve our services to you.
7. Quill Ink may collect your Data in the following ways:
(a) When you contact us through the Website, by telephone, email, submission of a form, or through any other means;
(b) When you use our services;
(c) The personal information we collect when you interact with us via this website includes:
- your name
- your gender
- your email addresses
- your phone numbers
- the name of your organisation;
- your interests and preferences in our services, blogs, articles, entertainment, promotional content, products or services sold, marketed or promoted on the website;
- your date and time preferences to connect with us;
- your location, including your time zone;
- how you heard about us;
Use of your Data
8. The Personal Data collected by this Website will be used only for the purposes (or closely related purposes) for which it was collected. We may use your Personal Data to:
- Administer the website; or
- Enable your use of the services available on the website; or
- Identify services you may be interested in; or
- Process and respond to requests, inquiries or complaints received from you; or
- It is necessary for the performance of a contract with you; or
- Necessary in connection with a legal or regulatory obligation; or
- You have provided your consent (where necessary) to such use; or
- We (or a third-party) have a legitimate interest which is not overridden by your interests or your rights and freedoms; or
- We are otherwise required or authorised by law; or
- Maintain and develop our relationship with you; or
- Monitor and analyse our business.
Basis for Using your Data
9. We use your Personal Data for the following reasons:
(a) For legitimate business purposes: We use your Personal Data to make our communications with you more relevant and personalised to you, and to make your experience of our products and services efficient and effective. It also helps us operate and improve our business and minimise any disruption to the services that we may offer to you.
(b) To perform a contract to which you are a party: we may need to process your Personal Data to provide a product or service you request.
(c) To comply with our legal obligations and other demands for information: It is important to us that we can comply with laws, regulations, and guidance, as well as the other requests or demands for data as set out here. They affect the way in which we run our business and help us make our products and services as safe as we can.
(d) You have given your consent: At times we may need to get your consent to allow us to use your Personal Data for one or more of the purposes set out above.
10. We take reasonable steps to hold your Personal Data securely and to prevent unauthorised access, modification or disclosure. Our information security policy is supported by security standards, processes and procedures and we store information in electronic databases requiring logins and passwords. We require our third-party data storage providers to comply with appropriate information security industry standards. All partners and staff and third-party providers with access to confidential information are subject to confidentiality obligations.
11. We will use technical and organisational measures to safeguard your personal data. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your personal data, please let us know immediately by contacting via this email address [email].
12. The transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our online services; any transmission is at your own risk.
Disclosure of your Personal Data
- Our employees, agents and/or professional advisers; or
- The following trusted third parties:
- Our agents and suppliers, including those who provide us with technology services such as data analytics, hosting and technical support;
- Our professional advisers, auditors and business partners;
- Other third parties in connection with re-organising all or any part of our business.
- We may also disclose your personal information for the purposes of:
- Responding to requests from regulatory authorities, courts, tribunals, government agencies, law enforcement agencies and other third parties;
- The prevention and/or detection of crime;
- Establishing legal rights or to investigate or pursue legal claims;
- A merger, acquisition or corporate restructuring to which FTI Consulting is subject;
- Preventing risk of harm to an individual.
Information about International Transfers
16. Even if we delete your data, it may persist on backup or archival media.
17. All emails that we send you are tracked. This helps us to ensure that you only receive emails from us that are of interest to you. You can unsubscribe from emails at any time by clicking the ‘unsubscribe’ button at the bottom of an email.
18. We do not knowingly solicit or collect, and the Users should not provide any information regarding their medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other Sensitive Data.
19. The Website is not directed at children under the age of 16. We do not knowingly solicit or collect Personal Data from children under the age of 16. If you are under the age of 16, you must ask your parent or guardian for permission to use this website. If we learn that we have collected Personal Data of a child under 16, we will take the appropriate steps to delete such data from our files as soon as possible.
Third Party Sites
20. Our Website may contain links to other sites which are controlled by third parties. You should consult these other sites; privacy policies and please be aware that we do not accept responsibility for their use of information about you.
21. You have several rights in relation to your Personal Data under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your Personal Data. These rights are:
(a) The right to be informed;
(b) The right of access of your Personal Data that we hold about you. Such requests are called subject access requests. To request access to your data, you can write an email to [firstname.lastname@example.org]. Please mention the personal data you are seeking.
(c) The right to rectification – The accuracy of your Personal Data is important to us. Therefore, if you change your name or address/email address, or you discover that any of the other information we hold about you is inaccurate or out of date, please let us know by contacting us via email at [email@example.com].
(d) The right to withdraw consent – where we rely on your consent as the legal basis for processing your personal information – you may withdraw your consent at any time by contacting us using the details at the end of this policy.
If you would like to withdraw your consent or object to receiving any direct marketing to which you previously opted-in, you can do so using the unsubscribe tool in that communication (if it is an email), or by writing to us or calling us using the contact details at the end of this policy. If you withdraw your consent, our use of your Personal Data before you withdraw is still lawful. If you have provided consent for your details to be shared with a third party, and wish to withdraw this consent, please also contact the relevant third party in order to amend your preferences.
(e) The right to erasure – you have the right to request that we delete your data. Please send us an email at [firstname.lastname@example.org] to request erasure.
(f) The right to restrict processing – You may also ask us to restrict processing your Personal Data where you believe it is unlawful for us to do so, you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. In these situations, we may only process your Personal Data whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings. To request this, please write an email to [email@example.com].
(g) The right to data portability – you can obtain and reuse your Personal Data for your own purposes across different services. You can ask us to send your Personal Data directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your Personal Data if this concerns other individuals or we have another lawful reason to withhold that information.
(h) The right to object – you may object to us using your Personal Data by emailing. Except for the purposes for which we are sure we can continue to process your Personal Data, we will temporarily stop processing your Personal Data in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under the data protection laws, we will permanently stop using your data for those purposes. Otherwise we will provide you with our justification as to why we need to continue using your data.
22. You may object to us using your Personal Data for direct marketing purposes and we will automatically comply with your request. If you would like to formally object to any of our processing, please write an email to [firstname.lastname@example.org].
Changes of Business Ownership or Control
In the above instances, we will take steps with the aim of ensuring that your privacy is protected.
Status of this Policy
25. The data controller responsible for your Personal Data is:
Address: Madh Island, Mumbai, India
Telephone: +91 98403 30053
27. If you make a privacy complaint, we will respond to let you know how your complaint will be handled. We may ask you for further details, consult with other parties and keep records regarding your complaint.
Effective Date: February 1, 2018
Last updated: July 31, 2019